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Looking for help?
If you need assistance, we're just a call or email away, we promise to help you out!
How can i order?
We make ordering simple! Just head over to our website and send us an inquiry or email at [email protected] to place your order. Don't forget to attach any necessary files for customization if needed. We're here to make it as simple as possible for you!
Can I have a sample?
We will always make sure to send you a digital print and a price quote before we finalize your order. And if you're curious about what the design will look like, just share your logo with us and we'll get a draft to you ASAP for your review. Thanks for considering our services!
Will I have a personal manager?
Yes, feel free to email us and dedicated manager will help you with all the questions!
Can I get a physical sample?
You will consistently receive a digital preview of the print's placement on the product for your approval before production begins. However, due to cost and time considerations, we typically avoid proof printing
What should be the file format?
For optimal results, we prefer vector graphics files like EPS, AI, PDF, or SVG for your print. If you're unsure or can't access these formats, send us what you have, and we'll provide assistance.
What are the printing options?
Our printing capabilities are pretty versatile! We're really good at screen printing and can accommodate up to 8 colors (although for some products, we offer 2-4 colors). And if you're looking for something a little different, we also offer the convenience of DTG (Direct-to-Garment) printing for all your customization needs.
How long is the delivery time?
Many of our items typically have a production and delivery timeframe of 8-10 business days. If you require faster service, please don't hesitate to get in touch with us. We can speed up delivery for urgent orders.
How are the products delivered?
All deliveries are made within standard business hours, hand to hand. While we can provide an estimated delivery time, we are unable to specify the exact time of delivery.
Delivery to several addresses?
No problem, it can be arranged. In cases where products are shipped to multiple addresses, we will include the shipping expenses in the order's total price.
Is the VAT included in the price?
No, all the prices you see on our website are without VAT.
Where can I see an invoice?
We send invoices by e-mail after the customer accepts the offered price and digital proof.
When should I pay?
Typically, we request payment based on a 14-day net term invoice. However, for individuals and recently established companies, we do require an advance payment.